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Do you accept international orders?
Yes we do! We currently have clients from over sixty countries
worldwide.
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What methods of payment are accepted?
We accept
following payments methods, during the sign up process you will be
prompted to select your preferred payment method.
1. Credit
Card
2. Western Union
3. Checks drawn on UAE Banks.
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Are you able to create a custom virtual or reseller hosting plan for me?
We do not offer custom virtual or reseller hosting plans, so you would
need to select the most appropriate plan from our
2 different plans.
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Can I upgrade my plans anytime ? how do I upgrade?
Upgrading your account is simple. You would simply log a support ticket
on our helpdesk, and let us know your control panel login ID and the plan you would
like to upgrade to. Your account will be upgraded as soon as our billing
team are able to process the request (normally within a few hours).
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How can I transfer to you from my current web host?
If you have one account to transfer, we will do this free of charge for
you, If you have multiple domains that need to be transferred, we charge
a small fee for the transfer service. You can contact our
Sales
for more information.
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Am I allowed to host adult web sites?
We do NOT allow Adult, MP3, or Download Repository Sites content to be
served from our shared web hosting and reseller plan.
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Do you offer money back guarantee?
Yes we offer
45 day money back guarantee, please
click
here to read more.
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What operating systems do you use?
We use Windows 2003.
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Do you offer a control panel?
Yes we offer control panel for you and your clients.
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Where can I read your company policies?
You may visit our TOS page
here
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Is there a minimum term contract?
All reseller contracts are on a month to month basis, however if you would like
to take out a longer term contract of six to twelve months, we are happy
to offer a discount, please contact our
Sales.
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