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45 Days Full Money Back Guarantee.
  We are aware of the fact that it would not be easier for a new client to trust on a web hosting if he has been disappointed with any hosting company for their services. Based on this, we offer simple no obligation 45 days money back guarantee with no legal terms and escape clauses. If you are not satisfied with our hosting services for any reason, you can request a refund within 45 days of account creation.
  Why we offer this money back guarantee is based on the fact that we are confident enough for our services and professionalism.
 
Life time guarantee
  Even if you are not satisfied with the services after initial 45 days you can request to stop your hosting account any time. We will refund the amount on pro-rated basis [amount for remaining days].
This is most unique offer in the web hosting services, because most the companies would be offering you 30 days money back guarantee, however, with eeHosting.com, you can request a pro-rated refund from current date to the next renewal date.
 
Notes
The official Account holder of hosting account will submit refund requests using only online cancellation form.
You must also send id/pass of the control panel to make sure that cancellation request is sent by you.
The refund will be will be processed within 14 days of receipt of cancellation request.
The refund will be given on same credit card from which you purchased the hosting account.
Refund will not include any charges incurred by you [client] such as account set-up fees, domain registration; if any, and any other charges on additional requirements [disk space, fees related to database, (etc).
There will not be any refund for those accounts that have been suspended or cancelled for violating our Terms of Services.


Changing Web Hosting Service Providers

There are many reasons why individuals or companies want to change to a new web hosting company. It could be as simple as not enough storage space or bandwidth, or it could be due to its customer service, or lack thereof.

Easier said than done? Changing to a new web hosting company may sound like a daunting task, but it doesn't have to be that complex - there are just a few things to keep in mind.

1.       Keep your web hosting account with your existing host open

It is recommend that you keep your existing web hosting account active until you have completed the transition steps (ie. new account setup, file transfer, email creation and setup, DNS modification and propagation).This will ensure that your website and domain email accounts will be running during the transition.

2.       Choose a suitable new web hosting provider

Considerations include:

a) Type of OS (Windows vs. Linux) - it depends on the technologies your website requires. For example, if your website requires ASP, MSSQL, MSACCESS or other Microsoft-specific technologies, then you will need to find a Windows-platform web hosting plan.

b) Bandwidth and disk space requirements

3.       Make a backup copy of your existing website: download old account files

Ideally, files should be downloaded in the same tree structure in which you want to upload it later. Also look for any file or chmod permissions that you might to set on any folder or file. This is a fairly easy task and can easily be accomplished by FTP.

However, some free web hosting providers do not offer FTP access. This is especially true if you're currently using a free Flash/drag-and-drop website creation service (ie. Weebly.com, WIX.com).

If this is the case, you will not be able to download your existing web files and will have to re-create your new web files. You should check to see if your new web hosting provider offers a free website creator.

To avoid running into the same problem in the future, make sure your new web hosting provider offers FTP access.

4.       Setup new (same) email addresses

To ensure that emails are properly received, it is important to keep the same email addresses, including email aliases and forwarders.

5.       DNS changes and propagation

Once you have uploaded your web files to the new web hosting server and re-created your email accounts, you can go ahead and make the necessary domain name server (DNS) changes.

DNS is usually obtained once you have signed up with the new web hosting provider. You will need to replace your existing DNS settings with the new one - this is usually done via your domain management panel (your domain registrar).

The new DNS will take anywhere between 24-48 hours to propagate, therefore the old web host is responsible for website and email in the meantime. This is why cancelling the old service should be the very last thing to do.

6.       Cancel your old account.

Once your new account has been activated and your website and email services at your new web hosting provider are up and running, you can proceed to have your old account cancelled.

 
 



 

 

 

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